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Investing in Leading Business and Technology Platforms
Emersons long-time focus on technology leadership continues
to be a key differentiator across our businesses. We lead the
industries we serve with breakthrough innovation and technology
such as PlantWeb  digital architecture for the process
industries; Copeland Scroll  compressors for air-conditioning
and refrigeration markets; reliable power systems for computing
and communications; and variable-speed motors used
in applications ranging from home appliances to industrial
manufacturing equipment.
In 2002, Emerson again strengthened its technology, global
reach, and solutions and service capabilities. Nowhere is this
more apparent than in our Climate Technology business, where
Scroll compressor sales reached nearly $900 million. With the
introduction of high-volume Scroll technology in the early
1990s, Emerson perfected a better way to compress gas and
changed the game in the air-conditioning and refrigeration industries through increased energy efficiency and reliability,
and quieter, more environmentally friendly operation. We are
the leader in this business, and in 2002 we again led the market
by introducing digital Scroll technology in Asian residential and
U.S. commercial air-conditioning and refrigeration markets.
This new technology offers infinite capacity modulation and
increased efficiency and comfort, from high-rise apartments
to computer rooms and telecommunication facilities.
Emerson Climate Technology is also at the forefront in developing
remote refrigeration and air-conditioning monitoring
systems, which are improving energy efficiency and reducing
costs for the worlds top supermarket, convenience, and drugstore
chains. Capabilities like this enabled us to sign major
contracts with domestic and international supermarket chains
in 2002 and helped extend our position in services and solutions
in the commercial refrigeration market.
In Process Management, PlantWeb is driving next-generation
technologies across industries that produce such essential items
as food, fuel, chemicals and medicine. Emerson has created the
most comprehensive portfolio of technologically superior field
devices, one-of-a-kind automation system software, and an
award-winning field-based architecture. PlantWeb enables
our customers to monitor and diagnose their plant operations,
contributing to increased uptime, lower maintenance costs,
greater throughput and improved quality.
We have coupled this advantage with our consulting, engineering,
and optimization service expertise. This innovative process
technology is delivering solid and measurable business results
for our customers, which is why we are winning with nearly
3,000 project wins to date. Our Process Management development
engineers continue to focus on new technologies to
increase our leadership edge in products, systems, and solutions,
as we drive to deliver more value to customers.
Despite the industry downturn in 2002, the underlying fundamentals
of Emersons electronics and telecommunications
segment are solid for long-term growth and profitability. We
continue to serve major, global marquee customers with the
latest reliable power, climate and connectivity technologies,
and customers are rewarding us with an increased portion
of their purchases because of our long-term commitment
and financial strength. We made a significant investment in
this business in October 2001, when we acquired Avansys, the
power business of Huawei Technologies in China. This key acquisition
not only provides access to the growth of the Chinese
market it also helps Emerson reduce total costs and accelerate
new product development in this important business.
 Global Emerson
We are a leader among manufacturers in managing information
technology, a capability that increases our ability to operate
globally at a faster rate with reduced costs and better customer
service. Information Week recently recognized this leadership
when it ranked Emerson 50th on its Top 500 up from 247th just two years ago. Initiatives in e-Business are expected to
provide $400 million in savings over the next five years and lower
costs through increased productivity; streamlined logistics; and
enhancements in areas such as engineering, information technology,
and accounts payable. Information technology enables
us to preserve the independence and autonomy of our divisions,
yet leverages the global power of Emersons infrastructure.
We are further maximizing global customer reach through
the Emerson brand. This brand platform enables us to
leverage the strength of our products, market and technology
positions, global span, and service capabilities. Today,
customers find it easier than ever to get complete solutions
from one company Emerson.
We continue to build our sales and manufacturing presence
around the world, with a particular focus on Asia-Pacific, Eastern
Europe and India. We have built exceptional capabilities in
Asia, a region well suited to Emerson products and pivotal
to the growth of many businesses. More than 22,000 of our
people are located in Asia, and our sales in the region in 2002
reached $1.6 billion compared with only $400 million in 1990.
As a result of these investments, we are well positioned to serve
our traditional global customers in process control, network
power, climate control, and the appliance and motor businesses
from Asia, and we continue to penetrate local Asian markets.
Emerson will continue to utilize Asian engineering centers,
manufacturing facilities, sales support operations such as
customer call centers, and other resources to meet customers'
needs. Our global sales, service and manufacturing presence,
e-Business strategy, and the strength of our brand are increasingly
important in building business in international markets.
Organizational Strength
We continue to benefit from one of our greatest strengths the
integrity of Emersons people. Emersons leadership continuity
has been well recognized, and our management team has
again done an excellent job in the current environment. We are committed to assuring strong management through our
organizational planning process and executive leadership
development. An investment in Emerson is an investment
in world-class people.
Stockholders can be equally assured of the integrity of our
financial reporting. Emersons corporate governance program
and ethics standards are an integral part of our management
process; we will not compromise honesty, trust or integrity.
We are also proud of the role Emerson people play in the communities
where they live and work. In 2002, Emerson and its
Charitable Trust donated nearly $20 million to important initiatives
in education, health and human services, arts and culture,
civic organizations and youth programs. Our people contributed
significantly, too, giving time, energy and personal funds.
I would like to thank our management team and our employees,
whose contributions continually strengthen Emerson.
I also thank Emersons chairman, Chuck Knight, and the
board for their guidance and confidence in our team, and
their support as we reposition the company for long-term
growth and profitability. Larry Browning and Dick Loynd are
retiring from the board in February after serving for 34 years
and 16 years, respectively. We are grateful for their many
contributions on behalf of our stockholders. John Menzer,
CEO of Wal-Mart International, joined the board in
November and we look forward to his contributions.
Worldwide economic uncertainty continues as we enter 2003. In
this environment, we expect to generate solid earnings and cash
flow. Aggressive restructuring and strategic investments have
made us a stronger competitor and prepared us for the future.
On behalf of the Office of Chief Executive,
David N. Farr
Chief Executive Officer
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