Customers with CSI products may have concerns about the availability of factory support beyond the retirement dates. Emerson’s Sustain Program for CSI bridges the support gap between the product-line retirement date and completion of a modernization plan.
The Sustain Program for CSI 2130, CSI 4500 and CSI 5200 bridges the support gap between the product-line retirement dates and the completion of a modernization plan. The program is intended for customers who have a specific plan for modernizing, or who have a definitive date for an impending plant/site closure. The service is not intended to be a long-term support solution.
Minimize maintenance costs and risk of lost production: There are many risks and challenges associated with running a legacy system beyond retirement. Running an aging system may keep short-term capital costs down, but production and maintenance costs will ultimately escalate. Emerson’s Sustain Program enables facilities to have predictable support costs through the completion of their modernization.
Expedite troubleshooting: The Sustain Program for CSI products provides factory support so you can expedite troubleshooting. Emerson consultants are highly trained to provide quick, dependable maintenance recommendations.
An individualized plan and predictable support costs: Each multi-year, customized Sustain Support Agreement is designed to meet individual customer needs for future support, taking into consideration onsite resources and timeline schedules. Gain predictable support costs with recommendations tailored to meet your needs and schedule.