Guardian™ Support for DeltaV DCS provides a system health score to measure risks to your system’s safety and security. It aggregates information related to OEM, Digital Field Devices, and Alliance partner products associated with your DeltaV system.
Guardian Support is a prognostic service providing risk, incident, and lifecycle management for your DeltaV™ DCS. It delivers personalized real-time intelligence tailored to your plant’s platform architecture and application at the individual system level, the plant level, and the enterprise level. Guardian Support allows you to lower operation and maintenance costs by shifting to a proactive strategy.
• Risk Management: Guardian Support provides risk management as specific, critical information is matched to your system and proactively delivered through a secure web portal. A system health score allows you to easily identify which systems need attention. Alerts are ranked for priority and urgency, and recommendations support your planning efforts.
• Incident Management: Guardian Support delivers incident management with 24x7x365 access to expert support personnel ready to help you through critical issues. Guardian Support has tools that can collect special system data to help diagnose issues faster.
• Lifecycle Management: Guardian Support helps improve your capital efficiency with a complete system inventory of enrolled hardware/software content matched to its associated lifecycle status, allowing you to easily plan for upgrades and replacements. An accurate inventory of all system components and licensing is easy to access, along with associated in-depth documentation and resources.