Raleigh E360 Forum: How the Industry Changes Impact You

What to expect at an E360 Forum

This free one-day event offers insights and perspectives on topics that matter most as we transition into the next generation of HVACR.  We’re bringing together leading industry experts to help guide you through the latest regulations, trends, and best practices.

Listen to what others have said about previous E360 Forums and why they have become must-attend events.

Have questions? Email us at e360.climate@emerson.com.

Event Details

6 – 8 p.m.: Welcome Dinner (Feb. 28)
A welcome dinner, the night prior to the E360 Forum, will kick off the event. We hope you can join us for an opportunity to mingle with fellow attendees and presenters.

8:30 a.m. – 4 p.m.: E360 Forum (Mar. 1)

Full agenda below

4 – 6 p.m.: Networking Reception (Mar. 1)
A networking reception from 4 – 6 p.m. will immediately follow the conclusion of the final breakout sessions. Food and drinks will be provided, and you’ll have a chance to visit with the event’s presenters and network with your peers.

Hotel Accommodations

Discounted room rates can be found using the link below, or via phone by referencing ‘Emerson E360 Forum’. For group rate, reservations must be completed by February 12.

Embassy Suites Hotel Raleigh-Dunham Research Triangle
201 Harrison Oaks Boulevard
Cary, NC 27513
(919) 677-1840

If "Emerson E360 Forum" does not appear under Special Accounts and Rates, copy and paste link into a new browser.

If have issues reaching dedicated ‘Emerson E360 Forum’ group block page, please call hotel directly at (919) 677-1840 and reference ‘Emerson E360 Forum’.

Transportation: A complimentary airport shuttle is available when called for pickup.  The hotel is located approximately 1/2 mile from the airport.


Check-in opens at 7 a.m. with breakfast available until 8:30 a.m. Lunch will be provided from Noon to 1 p.m. 

Panel Discussion: Making Sense of the Latest Rulemaking on Acceptable Refrigerants

Dr. Rajan Rajendran, vice president — system innovation center and sustainability, Emerson

Dr. Gustavo Pottker, refrigerants technology leader, Honeywell International

Dr. Charles Allgood, technology leader — refrigerants, Chemours

Matt Ritter, global business director — fluorochemicals, Arkema

Cold Chain Evolution

Dean Landeche, vice president of marketing, retail solutions, Emerson

Utilizing Digital Retrofits to Achieve Capacity Modulation

Tim Uderman, lead technical sales manager, Emerson

Rob Southwood, director of sales, Emerson

CO₂ Booster Systems From a Service Mechanic’s PerspectiveAndre Patenaude, director — CO₂ business development, Emerson
Next Generation Refrigeration: Condensing UnitsBen Picker, product manager — Copeland condensing units, Emerson
Understanding Applications for Alternative RefrigerantsTodd DeVore, director of technical support services, Emerson
How to Meet 2017/2020 Energy RegulationsAllen Wicher, director, marketing — foodservice, Emerson
Understanding Leak Detection and Implementing Effective ProgramsJohn Wallace, director — innovation, retail solutions, Emerson 
New Refrigerants Designation and Safety Classifications

Stefanie Kopchick, North America marketing manager, refrigerants, Chemours

Greg Relue, manager, regulatory compliance/product safety/product safety officer, Emerson

Achieving DOE Compliance in Commercial Refrigeration EquipmentBrian Buynacek, senior refrigeration engineer and marketing consultant, Emerson

The variety of topics addressed impacts a wide audience, including:

  • Consultants
  • Contractors
  • Convenience Store Operators
  • Distributors
  • Energy Managers           
  • Facility Managers
  • Foodservice Operators
  • OEMs
  • Service Providers
  • Supermarket Operators

Panel Discussion: Making Sense of the Latest Rulemaking on Acceptable Refrigerants

Dr. Rajan Rajendran, vice president — system innovation center and sustainability, Emerson
Dr. Gustavo Pottker, refrigerants technology lead, Honeywell International
Dr. Charles Allgood, technology leader — refrigerants, Chemours
Matt Ritter, global business director - fluorochemicals, Arkema

Many food retailers, foodservice operators and OEMs are understandably confused about which refrigerants are acceptable for use in their respective businesses. After decades of complying with the regulations of the Environmental Protection Agency (EPA) and phasing out of CFCs and HCFCs, business owners, operators and technicians need to understand the recently passed regulations from the EPA that will cause them to move away from HFCs. In short, they need to know which refrigerants are acceptable to replace certain HFCs, which are not, and how much time remains until they need to comply.

Lowering the global warming potential (GWP) of refrigerants is a priority for the EPA. With an influx of synthetic refrigerants, plus a renewed look at some natural alternatives, this is an issue pertinent to so many in the industry. In this panel discussion, a real Who’s Who of industry experts will weigh in and discuss this timely topic. Be there to hear the latest from Dr. Rajan Rajendran, vice president — system innovation center and sustainability, Emerson; Dr. Gustavo Pottker, refrigerants technology lead, Honeywell International; Dr. Charles Allgood, technology leader for refrigerants, Chemours; and Matt Ritter, global business director, Arkema.

Cold Chain Evolution

Dean Landeche, vice president of marketing, retail solutions, Emerson

The demand for fresh and sustainable products continues to shape the foodservice and food retail markets. Consumers seek food chain transparency, requiring retailers to find ways to ensure traceability from “farm to fork.” But numerous processes, ownership transactions and logistics complexities have historically created a fragmented tracking environment. Meanwhile, the Food Safety Modernization Act is introducing new requirements for food quality, safety and integrity from retailers and their stores. Dean Landeche, Emerson’s vice president of marketing, retail solutions, will explore how retailers can respond to market and regulatory requirements and gain a competitive advantage by creating greater transparency. He will show how retailers can benefit from recent advancements in cold chain monitoring technology — not only to ensure freshness through improved protection of high-value perishable shipments, but also to utilize cloud-based tracking solutions to document the links of custody throughout the entire supply chain.

Utilizing Digital Retrofits to Achieve Capacity Modulation


Tim Uderman, lead technical sales manager, Emerson
Rob Southwood, director of sales, Emerson

Most supermarket refrigeration racks have very limited capacity modulation capability and are designed to provide a fixed output, regardless of the refrigeration requirements. This architecture makes it difficult to achieve the tight control over suction pressures needed to improve case temperature precision and reduce compressor cycling. To address this problem, many operators are opting to retrofit these racks with a digital compressor to serve as the lead compressor. Not only can this conversion take place during planned service intervals — such as when refrigerant charge is removed from the system — it also enables the supermarket to precisely match existing and future refrigeration load requirements. Tim Uderman, lead technical sales manager, and Rob Southwood, director of sales, will discuss the advantages of compressor modulation utilizing Copeland™ digital compressors and controller options.

CO₂ Booster Systems From a Service Mechanic’s Perspective


Andre Patenaude, director — CO₂ business development, Emerson

The adoption of CO₂ booster systems has increased significantly in recent years as operators look for a natural alternative to high-GWP HFC systems. But servicing a CO₂ system requires refrigeration technicians to first gain a keen understanding of the refrigerant’s unique operating properties. As Emerson’s director of CO₂ business development, Andre Patenaude will discuss the key servicing considerations of a CO₂ booster system, including: low critical point, high triple point and high pressure. In addition, Andre will present strategies for dealing with standstill pressures, from managing pressure reliefs and power outages to mitigating risks. He will also examine some emerging methods being deployed to improve the viability of CO₂ systems in warmer climates, such as: spray nozzles; adiabatic gas coolers; parallel compression; sub-cooling; and ejectors. Attendees will also learn about some of the peculiarities of working with CO₂ systems that differ from traditional HFC-based systems.

Next Generation Refrigeration: Condensing Units

Ben Picker, product manager — Copeland condensing units, Emerson

Next generation condensing units were designed to address a wide range of challenges that go well beyond the realm of refrigeration. Today’s restaurant and convenience store operators have a lot to consider when selecting a refrigeration system architecture — from total store energy efficiencies and customer comfort to regulatory concerns and installation constraints. Copeland Product Manager Ben Picker is well-versed in how modern condensing units are designed to address these challenges. He’ll show how these units are equipped with smart electronic controls to enable advanced diagnostics and communications with facility management control systems. Attendees will learn the latest techniques for maximizing store sustainability via low condensing operation and heat reclamation. Finally, Ben will compare multiplex and dedicated unit architectures to help operators make the best decision for their businesses.

Understanding Applications for Alternative Refrigerants

Todd DeVore, director of technical support services, Emerson

The EPA’s approval of several new lower-GWP refrigerants through its recent SNAP rulings has operators wondering which ones would best suit the needs of their businesses. Several refrigerants have already proven to increase energy efficiency in reach-ins, walk-ins, freezers and vending machines, but can they work reliably in compressors? Todd DeVore will head a discussion exploring the capacity and efficiency performance of various lower-GWP A1 refrigerants. He will also review which challenges the new refrigerants pose by compression technology and options to mitigate those challenges.

How to Meet 2017/2020 Energy Regulations

Allen Wicher, director, marketing — foodservice, Emerson

The foodservice industry is currently being influenced by the Department of Energy regulating energy consumption for walk-in coolers and freezers; reach-in, self-contained systems; and ice machines; each having a compliance date. Allen Wicher will address the implications of this regulation and moderate a discussion on how to achieve compliance. He will explore channel impact, testing procedures to compliance calculations and system improvement levers.

Understanding Leak Detection and Implementing Effective Programs

John Wallace, director — innovation, retail solutions, Emerson

As the regulatory landscape continues to shift around the commercial refrigeration industry, retailers and contractors are under increasing pressure to reduce — and even eliminate — refrigerant leaks. Do you know where in your facility leaks can occur and how you use can use detection technologies more effectively? Join John Wallace as he discusses: what an effective leak detection program looks like and the benefits of putting such a program in place; an overview of the regulatory environment related to leak detection; and how to apply various leak detection technologies, including tips on interpreting results.

New Refrigerants Designation and Safety Classifications


Stefanie Kopchick, North America Marketing Manager, Refrigerants, Chemours

Greg Relue, Manager, Regulatory Compliance/Product Safety/Product Safety Officer, Emerson

With several environmental regulations calling for the phase-down of high global warming potential (GWP) refrigerants, the commercial refrigeration industry is actively evaluating new, lower-GWP alternatives. While several ASHRAE Class A1 (non-flammable, low toxicity) low-GWP refrigerants have been introduced to the market, refrigerant manufacturers are developing new refrigerants classified as 2L (mildly flammable) to achieve “ultra-low” GWP levels. As North America marketing manager of refrigerants at the Chemours Company, Stefanie Kopchick understands the performance characteristics and safety considerations regarding the use of these new refrigerant alternatives. She will be joined by Greg Relue, manager of regulatory compliance/product safety and safety officer at Emerson. Together, Kopchick and Relue will compare class 2L refrigerants to other familiar gases and review the measurements used to define this class of products. They’ll provide an update on the latest testing efforts the industry is undertaking to better understand how to safely use these products. Attendees will also learn about the current state of initiatives to revise safety standards/codes, evaluate appropriate charge limits and address servicing considerations.

Achieving DOE Compliance in Commercial Refrigeration Equipment

Brian Buynacek, senior refrigeration engineer and marketing consultant, Emerson

Over the next several years, the Department of Energy (DOE) is mandating significant reductions in energy consumption on commercial refrigeration equipment (CRE). The three primary CRE classes impacted include: reach-in, stand-alone display cases; automatic commercial ice makers; and walk-in coolers and freezers. To meet these looming DOE compliance deadlines, manufacturers will need a clear understanding of what’s required of them and manage their design cycles accordingly. In this timely session, Brian Buynacek, senior refrigeration engineer and marketing consultant, will give OEMs the tools they need to achieve DOE compliance, including: compliance dates and energy reduction levels; overview of DOE test standards; explanation of basic models; and the steps to complete certification and ensure compliance. Attendees will also learn the history of DOE enforcement and how to file for DOE certification and register in its compliance certification management system. 

Dr. Charles Allgood
Technology Leader — Refrigerants
Chemours (DuPont) Fluoroproducts

Dr. Charles Allgood is the technology leader — refrigerants with Chemours (DuPont) Fluoroproducts in Wilmington, Del. He currently leads the company’s technical support, training and applications development for the Opteon™ and Freon™ refrigerants and is a frequent speaker at many HVACR industry events.

Prior to joining DuPont, he worked as a research chemist for the National Institute of Standards and Technology. He has held a variety of research, technical service and market development assignments during his 25+ years in the refrigerants industry.

Dr. Allgood holds a Ph.D. in chemistry from the University of Delaware.

Brian Buynacek, PE, LEED AP
Senior Refrigeration Engineer and Marketing Consultant

Brian Buynacek has worked at Emerson for a combined 25 years in roles such as advanced manufacturing engineer, application engineer for Asia and product manager. In his current position as senior refrigeration engineer and marketing consultant, he is charged with managing various marketing projects, including: studies; white papers; strategic planning; HVAC and refrigeration mechanical engineering design; search engine optimization; marketing communications; product and project management; technical writing; and content generation.

Brian worked in the telecom industry with Lucent Technologies before becoming a consultant. As an affiliate of Design Services Network, he has driven more than 200 client projects focused on applying advanced technologies for foodservice refrigeration.

Brian earned a bachelor’s degree in mechanical engineering and a master’s degree in business administration from the University of Dayton. In addition, he earned a master’s degree in mechanical engineering from Cornell University.

Todd DeVore
Director of Technical Support Services

Todd DeVore returned to Emerson in 2016 to serve as the company’s director of technical support services. In this role, Todd leads the organization’s educational services as well as its service engineering and application engineering support, ensuring technical support is provided in an accurate and timely manner to original equipment manufacturers, end users, wholesalers and contractors.

Todd has served in leadership positions with other companies throughout his career, including titles in other organizations such as: vice president & general manager of Champion GSE; director — engineering, quality, EH&S at GKN Aerospace; in addition to two different vice president positions at AcuTemp. Todd was previously with Emerson in a variety of product engineering and quality management roles.

Todd received a bachelor’s degree in mechanical engineering from the Rose-Hulman Institute of Technology and an MBA from Ashland University.

Stefanie M. Kopchick 

North America Marketing Manager, Refrigerants

The Chemours Company 

Stefanie Kopchick has spent her entire 12-year career with DuPont and a spin-off of its performance chemicals division, Chemours. Over her tenure, she has held a variety of roles in engineering, operations, supply chain, technical service and marketing. 

She spent the last six years in the fluorochemicals business as a refrigerants technical service consultant, global market intelligence leader for fluorochemicals, and as the North America marketing manager for refrigerants since 2015. In this role, Stefanie is deeply engaged in the development, commercialization and use of new low global warming potential refrigerants, working across the industry with equipment manufacturers, end users, wholesalers and contractors.  

Stefanie received a bachelor’s degree in chemical engineering from Princeton University. 

Dean Landeche
Vice President of Marketing – Retail Solutions

Dean M. Landeche is vice president of marketing for Emerson Retail Solutions. In his role at Emerson, Landeche is responsible for leading the global marketing efforts for controls, connectivity, monitoring, services and insights for the food retail, foodservice, commercial building and transportation industries.

Landeche has more than 30 years of experience in general management, communication and marketing leadership roles within leading foodservice equipment organizations. Prior to his current role at Emerson, Landeche has served as executive vice president of Manitowoc KitchenCare, the aftermarket business for Manitowoc Foodservice. He has also served as senior vice president of marketing for Manitowoc Foodservice, and vice president of marketing for Enodis Foodservice, and Hobart. Outside of the foodservice industry, Landeche has held marketing and communication leadership roles with Alcoa Building Products, General Electric Plastics and Louisiana State University.

Landeche has served in a variety of volunteer leadership roles with NAFEM, MAFSI and FCSI. He’s been recognized by B2B Marketing magazine as a “Top 10 Marketer of the Year”, and has received the prestigious William A. Marsteller Marketing Leadership Award from the Business Marketing Association (BMA) and Business Week magazine.

Landeche holds a bachelor’s of art degree in journalism from Louisiana State University along with graduate-level studies in public relations and communication management.

Andre Patenaude, C.E.T.

Director — CO₂ Business Development

Andre Patenaude, director of CO₂ business development at Emerson, is responsible for developing the global strategy around the company’s CO₂ industry stewardship, marketing initiatives and channel training as it relates to CO₂ refrigeration systems.

Previously, Andre led Emerson’s Canadian market strategy, planning and implementation of programs for its refrigeration and air conditioning business. In total, he possesses 31 years of marketing, sales, and technical service experience working directly with end users, contractors, wholesalers and OEMs.

Ben Picker
Product Manager — Copeland Condensing Units

Ben Picker is Emerson’s product manager for the company’s Copeland condensing units. With more than 14 years of design and engineering experience related to condensing units, Ben is responsible for growing and supporting Copeland condensing unit sales through a distribution network of over 400 wholesalers.

Prior to working for Emerson, Ben worked as a design engineer in the tool and die industry. He also tested prototype weapons systems while enlisted in the U.S. Army infantry.

Ben holds an associate’s degree in engineering from Edison State, and a bachelor’s degree in management from Indiana Wesleyan University.

Gustavo Pottker

Refrigerants Technology Lead

Honeywell International

Dr. Gustavo Pottker joined Honeywell as an R&D scientist/engineer in the Buffalo Research Laboratory in 2012. Throughout his career at Honeywell, he has participated in the development of new environmentally friendly refrigerants such as Solstice N40 (R-448A) and Solstice L40x (R-455A) for commercial refrigeration applications. Currently, he is the leader of refrigerant technology applications, responsible for the development and application of new heat transfer fluids.

Dr. Pottker received his bachelor’s and master’s degrees in mechanical engineering from the Federal University of Santa Catarina in his native Brazil, and his PhD in mechanical engineering from the University of Illinois. 

Rajan Rajendran

Vice President, System Innovation Center and Sustainability

Dr. Rajan Rajendran is the vice president, system innovation center and sustainability at Emerson. He has worked at Emerson since 1990 in various capacities: first as a research engineer; later as manager in the scroll compressor product development group; and as director for 10 years prior to his current role.

Dr. Rajendran is also the director of The Helix, Emerson’s research and innovation center located on the University of Dayton’s campus. He represents Emerson in its communications with various policy and industry organizations, such as the U.S. Environmental Protection Agency and the U.S. Department of Energy, among others.

Rajan is widely recognized throughout the industry as an expert on the application and regulation of refrigerants.

Dr. Rajendran earned a bachelor’s degree in mechanical engineering from the University of Madras. He earned his master’s and doctorate degrees in mechanical engineering from Iowa State University and has an M.B.A. from Wright State University.

Greg Relue

Manager, Regulatory Compliance/Product Safety/Product Safety Officer


As Emerson’s manager, regulatory compliance/product safety/product safety officer, Greg Relue manages the company’s product safety recognitions and certifications globally with UL, China, Korea, Brazil and the Middle East. In addition, he chairs the Sidney product safety committee, directs the global product safety groups in Europe and Asia, and manages the loss prevention activities for the Copeland groups. 

Greg is the chairman of the North American standards committee for the UL60335-2-34 Motor-Compressor standard. He is also an active member of several industry committees as they relate to UL and ASHRAE.

Matthew Ritter
Global Business Director — Fluorochemicals

Matthew Ritter is the global business director — fluorochemicals for Arkema, a $9 billion, global specialty chemical firm. He is responsible for creating and implementing the company’s global refrigerant and foam business strategy and tactics. He has spent the last 20 years with Arkema, leading in roles regarding business and commercial management, government relations, marketing, procurement and environmental policy.

Ritter is a senior business executive who has held a wide variety of positions in the chemical and environmental fields. He started his career as an environmental consultant with McLaren/Hart Environmental Engineering Corporation.

Matthew has represented Arkema on several industry boards and committees, and is past Chair of ASHRAE’s Refrigeration Committee and past Chair of Technical Committee on Climate Change.

Ritter holds an MBA and a master’s degree in environmental/safety management from St. Joseph’s University, and a bachelor’s degree in environmental science/biology from Kutztown University.

Robert W. Southwood II
Director of Sales

As director of sales for Emerson, Robert Southwood manages a sales team responsible for calling on original equipment manufacturers, wholesalers/distributors, end users and retailers. Rob has held several different sales roles with Emerson over the past 20 years, including: district sales manager, area sales manager, regional sales manager and director of refrigeration OEM sales.

Rob was previously employed by Pfizer Pharmaceuticals, RCA and United Technologies.

Rob has an associate’s degree in robotics/industrial automation from Vincennes University; a bachelor’s degree in business from Oakland City University; and an MBA in business from Indiana Wesleyan University. Rob also has a Universal Refrigerant license as well as Industrial and Residential Electrical certifications.

Tim Uderman
Lead Technical Sales Manager

Tim Uderman is the northeast lead technical sales manager for Copeland brand products. He has been with Emerson for 27 years, where he started out as an engineering lab technician developing and testing new compressor technologies.

Tim moved on to Application Engineering where he supported refrigeration OEMs with system development and technical support. From there he went to Marketing as the contractor business development manager before moving to his current position.

John Wallace
Director of Innovation, Retail Solutions

John Wallace is director of innovation, retail solutions at Emerson. He has been active in the design and development of electronic control systems for more than 20 years and holds several patents related to the control of HVAC and refrigeration systems.

He is a member of ASHRAE and has served on many industry committees, including: the Lonmark Refrigeration committee; the Department of Energy’s Better Building Alliance; the NAFEM (North American Food Equipment Manufacturers) Data Protocol standardization committee, which he currently chairs; and the AHRI Air Conditioning & Refrigeration Electronics section.

Wallace graduated from the University of Kentucky with a bachelor’s degree in electrical engineering and the University of Missouri with a master’s degree in electrical engineering.

Allen Wicher

Director, Marketing — Foodservice


In his role as director of marketing in foodservice, Allen Wicher is responsible for leading the business strategy and planning for growth in restaurants, convenience stores and commercial kitchens. Here, he leverages Emerson’s product and system solution development capabilities to support OEMs and end users.

Allen has more than 25 years of progressive experience at global manufacturing companies in B2B and B2C markets, crossing multiple channels and influencers. Prior to his current role, he was residential marketing director and business team lead for Rheem Manufacturing Company (HVACR and water heating), specializing in sales and market management, product and channel marketing, product development and regulatory affairs.

Allen received his BSME from the University of Hartford and an MBA from Cleveland State University.

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