Emerson launches ‘Virtual Classroom’ for convenient remote access to live training, instructors

Factory training from subject matter experts now accessible from customer’s home or office without cost of travel

AUSTIN, TEXAS (April 20, 2010) - Emerson Process Management is now offering a comprehensive suite of automation and control training courses delivered live via the internet, offering the quality of instructor-led education with the convenience of remote access.  This new service complements Emerson’s industry leading Educational Services offerings of in-class and self-paced web training.

Tested extensively with customers to achieve the optimal experience and performance, Emerson’s “Virtual Classroom” permits students to take each course from their desktops connected to factory-based systems via the internet, including bi-directional audio and video.  Emerson’s Virtual Classroom provides the factory-quality instruction without the time, cost and inconvenience of travel.

“Customers are constantly challenged to remain current with the rapid evolution in technologies and work practices,” said Dorothy Hellberg, director, Emerson Process Management Educational Services.  “The high financial cost of travel plus the inconvenience of being away from home and work in order to complete this necessary training compounds the problem.  We saw our Virtual Classroom as a necessary investment to help customers maintain their education, but do so on their terms.”

Studies show that with traditional classroom training, travel-related costs - including transportation, housing and meals - equals the cost of the actual training courses.    Time spent away from the job traveling plus the personal cost of being away from families can contribute to making location-based training costly on many levels.

Emerson’s new Virtual Classroom courses are covered at the same pace, with the same content and are delivered by the same subject-matter experts as in-house training courses.  Each course is led by a single professional trainer who can interact with and answer participants' questions in real-time. Course content may be customized to meet special needs and course hours can be arranged to suit customers’ regional needs.

“The loss of experienced employees due to retirement compounded by the low replenishment rate of new workers is creating a challenging demographic imperative for manufacturers,” continued Hellberg.  “Customer executives understand that enhancing an employee’s skills is key to extracting greater value from their technology investments, thereby creating a sustainable competitive advantage.”

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About Emerson
Emerson (NYSE: EMR), headquartered in St. Louis, Missouri (USA), is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure. For more information visit Emerson.com.

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