But we aren’t innovating on an island. We are fiercely committed to pursuing breakthroughs that leave the world in a better place than we found it – and that help our customers do the same, safely and more efficiently. Our quest to ensure the right innovation leads us always back to the same, pivotal place: our customers. What do our customers need? What do they want? And how can we best empower them to reach Top Quartile performance?
These are crucial questions, and we don’t rely on guesswork to get them right: We ask our customers, every opportunity we have. And once a year, at Emerson Exchange, we bring together thousands of our customers and Emerson experts in one location to talk about challenges, opportunities and what’s next on the horizon for process manufacturing industries.